RM Solutions
Legal

Privacy Policy

Last updated: May 30, 2026

1. Introduction

RM Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rmsolutions.website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us via WhatsApp, email, or our contact form
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Use our AI chatbot
  • Purchase services from us

This information may include your name, email address, phone number, business name, and project details.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation paths
  • Referring website or source
  • Location data (country/region level)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and fulfill your requests
  • Send project updates and communications
  • Improve our website, services, and user experience
  • Analyze usage trends and website performance
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Google Analytics to understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Third-Party Services

We use the following third-party services that may collect information:

  • Google Analytics: Website traffic and usage analysis
  • Netlify: Website hosting and form handling
  • WhatsApp: Customer communication
  • AI Chatbot (OpenAI): Automated customer support

Each third-party service has its own privacy policy governing the use of your information.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With trusted service providers who assist in operating our website and services (under strict confidentiality agreements)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to the processing of your personal data
  • Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at rm.solutions.lb@gmail.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: